- Do not use a lot of emotional language.
- Do not throw things.
- Do not make exaggerations about the situation.
- Do not be rude or condescending.
- Do describe how student behavior affects you and what it causes you to do and to think.
- Propose some alternatives
- Identify student behaviors that are more appropriate and let them know.
- If possible, let the intense wave of emotions pass before you respond.
- Control your emotions rather than let them control you.
* McPherson, M.B., Kearney, P., and Plax, T.G. (2003). "The Dark Side of Instruction: Teacher Anger as Classroom Norm Violations." Journal of Applied Communication Research, 31 (1), 76-90.
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