Tuesday, April 24, 2012

Last Minute Sign-ups

In my program area I am experiencing higher than normal last minute sign-ups. This causes a big problem for me and for the instructors. You may have experienced this. The problem is we don’t know whether to cancel a class or let it run. Case in point, on a Wednesday I had 3 people signed up for a class. I needed to cancel it by Thursday and needed, in this case, 5 people for it to go. On Thursday I got number 4 with a possible number 5 so I let it ride one more day. The class ran on Monday with 7 people in it. Had I cancelled on Thursday as I had planned…well, you get the point.

I wish I could say this is something we can fix but it isn’t. With the tight economy, last minute planning and the current culture, this kind of thing may be with us for a long time.

What is an instructor to do? Decide a cut off time that works for you and communicate it to your programmer. If you are good to wait till the last minute, great. If you aren’t, that is great too. Just let us know. Make extra copies of your handouts for those last minute arrivals. Be flexible with your class plan. If you believe you are going to have 5 in class and 10 show-up, be ready to make some changes. No, this doesn’t happen often, but it does happen. Finally, be aware we are watching the registration numbers but can’t monitor them all the time. We do our best to let you know who and how many you will have in class.

Please share with us any thoughts you have on this subject and what kind of challenges you face.

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