Showing posts with label registration. Show all posts
Showing posts with label registration. Show all posts

Thursday, August 25, 2011

New Registration System is LIVE this Weekend

Our new online registration system is going live even as I write this. Anyone going to our website http://noncredit.cocc.edu and now sign up for classes. Everything is handled online including payment and students get an immediate email reciept once they register and pay.
This is a much improved system and may take some getting used to. It offers us opportunities we didn't have with the other system especially the email reciept. We used to have to mail these to students.
It also lets you know right away if you are in the class or on the wait list.
When you have time go check it out. You will also notice the new website and the easier navigation it offers.
Let us know what you think.

Monday, February 16, 2009

Solving Student Registration Issues, Part I

Community Learning participants are registering later and later for classes. This is a broad trend and not unique to COCC. We want our students to be able to register as late as possible but, as instructors, you will need to have a strategy for what to do when the number of students in your class is greater than the number of students for whom you prepared materials. Here is what to do about students with registration issues:
  • If a student shows up in class and says they have registered, take their word for it. Please take their name and daytime phone number so that your programmer can follow-up.

  • If the class is full with a wait list, we always follow the wait list procedure of first on, first called.

  • If they have not registered, politely explain that you are unable to take a registration at class and unfortunately they cannot attend without pre-registration. This is a liability issue for the college.

What to do with students who have registered but are not on your roster.

  • If you have prepared extra handouts, great! If not, explain that you received your roster before their registration was processed and consequently were unable to prepare materials. Offer to email or mail handouts after the class, arrange for them to work with another student if possible and either share or observe.

  • Remaining positive and focusing on the overall quality of the class will help you avoid getting derailed by additional students.

This is a two part post. Next Monday, we will discuss the issues of supplies and communication with the department.


Thanks to Glenda and Rachel for this information.