Solving Student Registration Issues, Part II

The post of last week offered guidance regarding a student who unexpectedly show up. The following post has suggestions on what to do about supplies and the need to stay in touch with the Community Learning office.

1. Supplies. If you have a class that requires supplies to complete a project and the student came without the required supplies, you can:

• Share supplies (for a fee to the student) or perhaps talk to other students in the class who came prepared and would be willing to share supplies for a fee (always emphasize that the supplies need to be reimbursed).
• If there is a second class or there is a lunch break, perhaps the student without supplies could purchase some before coming back to class.

2. Be in touch with the CL office on the days before your class.

• Your programmer will send you a roster in a timely manner. We try to give you enough time to prepare supplies. However, the earlier we send a roster, the better the chance that additions or subtractions will occur making your original roster less accurate.
• Students can “register” online 24 hours a day. Our website does tell them their registration will not be complete until our office contacts them to confirm. However, we do see larger numbers of students registering online for a class the night before the class begins. This can be challenging for you, especially if you are teaching an early morning or a weekend day class.

Finally, remember to follow up immediately after class with your programmer with questions, concerns and convey the names of all students in question.

Again, a special thanks to Glenda and Rachel for this two part post.